Archive for the ‘social media’ Category

Keyboard warriors!

Monday, January 16th, 2017

Maybe it’s because I am getting a bit older and my skin is thinning somewhat, but more and more, I am getting annoyed with these Keyboard Warriors© who like to furiously and constantly hammer out their frustrations with <insert topic here> and the incompetence of the . That is all well and good. We are free to tappy-tappy on our screens or keys to our hearts’ content when the universe is perceived to be askance.

And hey! Exercising this freedom is one way to hold politicos to account. No more can your local School Board Trustee, Councillor, MP, MPP, Prime Minister or Assistant Dog Catcher (if you’re in the States, cuz they elect EVERYONE down there!) hide in their leather appointed offices sipping their lattes and pretending not to hear the mobs at the door! No way, uh-uh! Those warriors will track you down and give you a good whippin’ on Twitter or on Facebook or Instagram, etc., etc. You will be humbled, humiliated and dragged through Swamps of Digital Slime!©

But for the sake of all we volunteers and activists everywhere: if you’re not happy about something, please do more than take pot-shots!

Keyboard Warrior© guys and gals are everywhere – quick to point out faults, deficiencies or inconveniences in their communities but slow to step up and get involved and do something to change the things that they finds so objectionable.

There are a couple of these Keyboard Warriors in my community and on my Twitter feed. Most of their venting is aimed at a couple of the local Councillors, but the Mayor himself is often the target. I mean, this one guy blames the local politics for EVERYTHING! Hydro trucks blocking bikes lanes, dirty road signs, faulty card readers at city parking spots, snow on the sidewalk… the list goes on ad nauseum. I’m not saying that local pols shouldn’t be informed if services levels are not up to snuff, but geez, do they HAVE to be berated for EVERYTHING?

And when they run out of tangible things to complain about, said targets are then told they are wasteful spending, ego-driven, budget-unconscious, deaf-to-the-community, anti-cyclist demagogues.

So fine – feel free to complain. But you know what? I never seen one of these Keyboard Warriors out in the community working to improve it in some way. I don’t see them volunteering at a school, their community association, their place of worship, their kid’s hockey team.. nada. I’m a pretty plugged in guy in my neck of the woods but have never seen one of these Keyboard Warriors© or have heard their name mentioned in a community involvement context.

So, Keyboard Warriors©? Go ahead and whine all you want. Because to me and lots like me, until you pick up that clipboard, run some soccer drills, volunteer at a community health centre or organise a potluck community dinner, I’m paying little attention.

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Let’s call this a Thursday rant…

Thursday, June 16th, 2016

(… well, technically I am writing this on Wednesday night but it won’t pop up till tomorrow..)

Rant # 1 – People on social media who make a fulltime job of bitching and complaining about everything.

Like, EVERYTHING!

A sampling from a scan of my City of Ottawa feeds this evening:

  • There aren’t enough bike lanes. Vehicles block bike lanes. Bike lanes aren`t maintained well enough. Cars don`t respect cyclists. (Ottawa cyclists are REALLY good at complaining)
  • Taxes/user fees are too high and I refuse to pay that extra $25 on my annual tax bill (prolly said by folks with 500K + incomes and who live in 4000 square foot mansions).
  • Building a (fill in the blank) is a waste of tax dollars. I would prefer that you waste those tax dollars on something that I want! Like more bike lanes!
  • There hasn`t been enough public consultation on (fill in the blank) and someone is trying to pull the wool over the public’s eyes.
  • The process is too slow (because of public consultation).
  • Politicians are all in developers` pockets. Every last one of them, dammit.

And most of these “experts on everything” hide behind fake user names (at least on Twitter) so have a lot of courage when at a keyboard.

I am not saying that peeps shouldn`t be critical and maybe their aren’t enough bike lanes, etc., but when it is all that you write about, then I have to question their general level of happiness with life for these negative natties. I guess I should pity them.

And yes, I see the irony in posting a note complaining about people who complain. Carry on.

Rant # 2 – OC Transpo buses that cut in front of you.

Yeah, yeah, I know they have a right-of-way, but they really need to train the drivers better to use a signal IN ADVANCE of cutting into traffic and not just cut into it forcing folks to slam on their brakes, like I had to do this morning.

Rant #3 – People who don`t have their money or card at the ready to complete a transaction at the cash.

Seriously? You didn’t think you`d have to pay this time? You stood in line for 5 minutes and you couldn`t find the time to reach into your purse or pocket to get ready to pay??? Instead you dig into your purse or pocket and rummage around before finally finding your card or cash?

Sheesh.

Rant #4 – Sinkholes.

Oh, wait. I actually kind of like them. Good conversation starters. Never mind.

Rant # 5 – The High Squirrel or Sparrow or whatever he is called on Game of Thrones

His feet. They are gross. Will someone please kill this guy off? Please?

 

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Credit where due…

Wednesday, April 17th, 2013

I’m becoming increasingly impressed with the degree to which some public and private organisations are using social media to improve customer service.

Case in point: the hydro pole in my elderly neighbour’s back yard had begun to tilt dramatically over the past year or so. So much so that my cable and phone lines were only about 7 feet off the ground. I was waiting for my neighbour to call about it, but when that didn’t happen (honestly, I don’t think he even noticed it or remembered after I chatted with him about it last fall) I figgered I’d give the utility a buzz.

So, I go on their site to find which of the numerous emails and phone numbers I should use, when I noticed they were on Twitter. So, what the hell, I like to see now and then if organisations actually use their SM accounts and don’t just have them to show that they’re hip.

I Tweet the problem late Saturday afternoon and what do ya know, I receive a Tweet back Monday morning asking me to DM (that’s direct message, for those not in “the know”) them with the address. I complied and what do ya know (again), my daughter calls me on Tuesday morning (in a panicky voice cuz the poor girl cannot imagine a house without electricity) to say that a Hydro Ottawa guy came to the door saying that the power will be out for a half hour or so while they fix the pole.

Sent Tweet on Saturday, April 13. Receive Tweet back on Monday, fixed on Tuesday.

Now THAT’S how to use SM to improve customer service…

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Most super awesome…

Friday, September 7th, 2012

Google doodle today!

But maybe I’m just being a nerd.

20120907-152218.jpg

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If you want to see…

Saturday, August 25th, 2012

… how utterly pathetic CPC trolls can be, and you’re on Twitter, check out the Tweets spewed out by @RobertRoss4.

Wow. The dude clearly hasn’t a life. Probably paid by the CPC to sit at his computer all day and think of anti-progressive vitriol.

They, um, should re-evaluate the quality of this investment.

  • Once again the Liberals prove themselves to be double-speak hypocrites.Harper will be PM until he gets bored. eh NDP #cdnpoli
  • @Urban_Su tHEN WHY U ONLY HAD 34 SEATS EH IN 2011 IGGY VOTERS TOO DUMB TO VOTE FOR I’M JUST VISITING IGGY #CDNPOLI
  • YABBUT STEPHEN HARPER RODE AN ATV ON SOME SAND!!!!!!!!!!! says the Liberals we honest crooks eh FRANKIE BOY #cdnpoli
  • Come on now. It’s the Liberals. Is anyone shocked by this? This is the Party of corruption after all. EH QUE VOTERS #CDNPOLI

For the record, I am sitting outside on this beautiful Saturday, typing this on my phone… then it’s off to mow the lawn and later out to dinner with my wife this evening.

I have a life.

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Lots of Twitter bitterness…

Wednesday, August 15th, 2012

… these days. And on both sides of the political spectrum.

Decorum, it seems, has taken a vacation.

The worst Tweets I have seen have lately been attacking and mocking the late Jack Layton:

RT @JohnnyJesus: Do you think #dearjack called the girls Olivia when he was getting Shiatsu’ed ? #ndpquestions#ndp#dearjackmeoff#CdnPoli

I know the Left has been increasingly and equally vitriolic, but I haven’t seen them attacking the recently dead.

How far is too far, folks?

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Canada Post came through

Friday, June 22nd, 2012

I kinda ragged on the venerable Crown Corp a yesterday. And 99 times out of 100, said ragging doesn’t lead to a response from the target of the rag… no matter who they are. Forget about an actual action aimed at whatever it was that squirmed its way under my skin.

Well, Thursday, June 21, 2012 was the one in a hundred.

Check it out. Within 10 minutes of my blog post cross posting to Twitter, I received this:

@baldjam can you tell me where you’re located so we can look into for you. #canadapostcaresl

Huh? Seriously.

Yup.

And then later, after a couple of direct messages telling them where I was located, this:

Hi , I received confirmation that your area is undergoing some changes and may experience delays visit canadapost.ca/restructure for info

Wow. Great customer service AND good use of social media!

Kudos, Canada Post!

And, for the record… got some mail yesterday.

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Using FB and Twitter…

Tuesday, March 6th, 2012

…seems to be becoming popular as direct lines to an omnipotent, omnipresent being. And I’m getting quite bored with it all.

Specifically, I’ve had quite enough of Facebook updates, Twitter tweets that go something like this:

“I know 99% of my friends won’t re-post this, but please do if you believe that prayers work / Jesus loves me / God is great”, etc.

Just saying…

Yeah, I’m an atheist, but seriously, do Christians really believe that Jesus has a Facebook account? That he tweets? The Almighty is LinkedIn?

Seriously?

Oh well, I know that these posts won’t go away. I could just give up social media altogether if it bothers me that much, eh?

Nawwwwwww……….

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