Canada Post came through

I kinda ragged on the venerable Crown Corp a yesterday. And 99 times out of 100, said ragging doesn’t lead to a response from the target of the rag… no matter who they are. Forget about an actual action aimed at whatever it was that squirmed its way under my skin.

Well, Thursday, June 21, 2012 was the one in a hundred.

Check it out. Within 10 minutes of my blog post cross posting to Twitter, I received this:

@baldjam can you tell me where you’re located so we can look into for you. #canadapostcaresl

Huh? Seriously.

Yup.

And then later, after a couple of direct messages telling them where I was located, this:

Hi , I received confirmation that your area is undergoing some changes and may experience delays visit canadapost.ca/restructure for info

Wow. Great customer service AND good use of social media!

Kudos, Canada Post!

And, for the record… got some mail yesterday.

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