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November 22nd, 2011:

Something I just don’t “get”…

… is why OC Transpo just doesn’t “get” why it has an image problem.

Put aside singing drivers, yelling drivers, drivers on phones, etc. for a sec and just consider scheduling. This should be fairly simple. After thousands of runs, you’d think that the gurus who work for Mr. Mercier should have a handle on the number of buses needed on a certain route at a certain time of the day. Furthermore, one would assume that when these same gurus alter a route that has the effect of removing about 50 percent of the buses along a given stretch, that they would increase the frequency of the remaining route to make up for the loss.

But no, I am writing this post on a jam-packed 148. Been jam-packed since the middle of Kilborn, in fact. Standing room only and yes, some have been left at the curb.

This should have been foreseen.

We can only hope that when the gurus go back to their data in planning the winter route changes that it will dawn on them that adding a run or two might go a bit of a way in keeping we paying riders a bit happier.

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