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November 6th, 2009:

Congratulations to Ottawa Public Health!

Just a quick tip of the cap to everyone involved in the delivery of the H1N1 vaccine at the Jim Durrell Centre yesterday.

Expecting chaos yesterday morning at 7:45 am, I packed drinks, snacks, reading materials, ensured my mp3 and cell was charged, dressed warmly for the inevitable wait outside in the cold and flurries… etc. I was prepared for anything!

Except for an efficiently-run process…

After all of the media accounts I had heard and read in the past few days, I had expected disorder to reign, a long wait and cold feet. But what I got was, chronologically:

7:45 am : a nice greeting at the door, shown to a seat inside (?!!)

8:00 am: told that wristbands would be distributed shortly

8:15:  moved to another waiting where wristbands were distributed by a very enthusiastic and funny gentleman

8:45: given wristbands and, after staff ensured that they were firmly affixed to my wrist, I left the building.

Total time elapsed – 1 frickin’ hour!

So fine, they got the wristband thingy right… surely things wouldn’t be as smooth at the appointed time of 5 pm?

But again, I am happily surprised. We walk into the arena at 4:55, are greeted with a smile, documents checked and all-injected and outta there after the obligatory wait in the designated area by 5:20.


This whole business may be a bit wheezy elsewhere, but on this particular day and in this particular place, they sure knew what they were doing!